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Your privacy in good hands Our site is protected by excellent security. Any sensitive personal information is always transmitted between your browser and our site using SSL. The Comodo SSL Certificate we use has been engineered to provide the flexibility to dynamically support 40-bit, 56-bit, or 128-bit encryption, depending on the type of web browser you are using. We have a strict policy that our customers credit card numbers should be protected using world best practise. When you submit your card through our secure server the card number is first encrypted using SSL while in transit across the internet. (This should be standard practise for most sites, though unfortunately is not always the case.) We suggest you always look for the 'lock' icon and before ever submitting any sensitive information. Our customer account areas are also protected in this way. The use of a SSL security, however, is only the first step. Many e-commerce sites use SSL but when the card number reaches the server, on many sites, it is then stored on the server in a readable form by anyone who has access to the server, or unfortunately, as has happened to many companys, by any hacker who manages to pry into the server! To ensure your card details are always safe we decided to take our security to the top level by using 2048 bit encryption technologies. What this means is that as soon as your card number arrives at our server through the secure SSL connection, the card number is then encrypted again to US military grade standards before being temporarily stored. In the very worst case, and hopefully unlikely scenario, if a hacker was to ever break in to our server all they would find is a 2048 encrypted code block. A code block like this would take many, many months of full time work for even the best hacker to attempt to decode, if ever! Very few if any hackers would even attempt such a task for they would recognise the encryption technology in place and give up. To spend six months full time trying to crack one credit card is simply not worth the effort. As many serious studies have proven, decrypting such a code block is practically an impossible task! We have chosen these technologies for they are world's best practise. Placing a credit card order on our server is actually safer than purchasing an item at the supermarket or petrol station where, not only are your card details sent across the internet for processing by the bank, but are also often placed in a cash draw and a carbon copy placed into a rubbish bin! The only time your card number becomes visible through a www.massonmusic.com purchase is when our accounts department decode your card for a brief instant after your goods are ready to ship. The decryption is never performed using the internet server! We can basically guarantee that your card will never be used by any other party through a www.massonmusic.com purchase. If you still have doubts about placing a credit card order with us you can elect to call your details through over the phone or send us a fax with details or post a cheque! Cheques should be made out to Masson Music. If you require any assistance with the operation of our web site or would like help discussing a particular product please contact us at your leisure. Masson Music 1513 Logan Road QLD, 4122 E-mail: customercare@massonmusic.com Phone: 07 3349 2006 Fax: 07 3349 2114